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- FAQ
How much does it cost for shipping?
Tastebuds’ offer FREE delivery Monday to Friday Australia wide, because we’re nice like that.
Deliveries will arrive at business addresses by 5.00pm and residential addresses by 7.00pm. Unfortunately, we cannot specify an exact time of day for delivery on our Courier services. We would hate to make you a promise only for a delayed Courier service to break it!
Ensuring that the full and correct street address is provided for delivery is your responsibility, including any business names, tower numbers and hospital wards, secret handshakes where applicable. If your bouquet is delivered to the wrong address due to incorrect or insufficient details being supplied, an additional delivery charge will apply to redirect/redeliver the gift and may also cause delay in delivery. And no one wants that, so please triple check before placing your order!
What is the cut off time for Next Day Delivery?
If you need your gift to arrive the following day, make sure you place your order before 4PM AEST and that the address isn’t down a winding path at the end of an un-named road miles from the nearest milk bar (delivery to whimsical/non-city areas can take an extra day or two – contact us if you’re unsure).
Do you offer discount rates for bulk orders?
Yes we do! Email customerservice@tastebuds.com.au to discuss your individual needs. Minimum order applies.
Can I book a delivery for Same Day or the weekend?
Same Day? Sure can! However delivery is limited to the Inner Suburbs of Melbourne with a deadline of 1PM AEST and a fee of $19.90.
And on weekends, we rest.
We highly recommend ensuring someone be available at the business or home address of your recipient to accept the delivery, mainly so they can feel the glee of receiving a gift fresh off the truck and our courier drivers can feel like the Santa’s in Disguise they truly are.
If no-one is home, our Courier will leave the parcel at the premises but only if they think it safe to do so - it isn’t 400 degrees, the address is not somewhere where a curious passer-by might swipe your goodies and there’s no over enthusiastic dog etc.
In these instances the gift will be taken back to the Courier depot and a calling card left at the premises for your recipient to arrange redelivery. This may incur a fee.
Do you deliver overseas?
Unfortunately, we do not currently deliver overseas.
Any other questions contact us at customerservice@tastebuds.com.au or call us at 1300 733 968.